Customer Service

Customer Service
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FAQs

01. Item availability
02. What credit cards do you accept?
03. Do you charge sales tax?
04. Where do you ship to?
05. How can I track my order?
06. When do you ship my order?
07. Do you deliver to P.O. Box?
08. Domestic shipping cost.
09. International shipping costs, methods and disclosure.
10. What is your return policy?
11. Where do I send my return/exchange?
12. How do I make a return/exchange?
13. When will my credit card be refunded?

01. Item availability
Although we make every effort to keep sufficient stock of items listed on our site,
occasionally we do sell out of certain products. If we are out of stock on an item that
you've ordered, we will notify you via e-mail. Any changes will be reflected in your
order total as well as your shipping confirmation.

02. What credit cards do you accept?
4everboutique.com accepts the following credit cards: Visa, Master Card, American
Express, and Discover through PayPal. We do not accept checks, cash, or money order.

03. Do you charge sale tax?
Sales tax is only charged in California customers.

04. Where do you ship to?
We ship to following international countries:

Australia   Austria   Belgium   Canada   Denmark   Finland   France   Germany
Greece   Hong Kong   Indonesia   Ireland   Italy   Japan   Mexico   Netherlands
Poland   Portugal   New Zealand   Norway   Singapore   South Korea   Spain
Sweden   Switzerland   Taiwan   Turkey   United Kingdom

05. How can I track my order?
You will receive an order confirmation once your order has been received. In addition,
a shipping confirmation e-mail will be sent once your order has been shipped. This
confirmation will include the tracking number for your package.

06. When do you ship my order?
Orders placed Monday-Friday before 1 PM CST will begin processing that day,
excluding holidays, and will ship within 48 hours pending availability and credit verification.
All orders placed before 1 PM CST will begin processing the next business day, and ship
within 48 hours. Orders placed on Friday after 1 PM CST on Fridays will begin processing
the following Monday. 4everboutique.com will contact you with a follow-up email if the
merchandise you have selected is not currently in stock or if we need to confirm availability.

07. Do you deliver to P.O. Box?
We do not ship to P.O. Boxes.

08. Domestic shipping cost.
FREE SHIPPING on your entire order.

09. International shipping costs, methods and disclosure.
International shipping is based on total cost of items. The order will ship via USPS International
Express Mail with Tracking. The shipping rates are as follows:

Price Range                            Shipping Rate
$0.00 - $100.00                       $30.00
$100.01 - $200.00                   $35.00
$200.01 - $500.00                   $50.00
$500.01 - $1000.00                 $80.00
$1000.01 +                              $100.00

PLEASE NOTE: Shipping charges do not include brokerage fees, duties, or taxes. Taxes and
duties may also be charged on exchange shipment, contact your local customs office to request
the details of these charges. If you decide to refuse any shipments from 4everboutique.com,
you are responsible for the original shipping costs to you, any duties, taxes and/or customs
charges that are incurred on the package, and the cost of returning the package to
4everboutique.com. This amount will be subtracted from your merchandise refund.
4everboutique.com has made every effort to minimize our non-US shipping costs and does not
profit from these rates. We are required by law to disclose the full value of the package
contents and cannot alter this value. If you have any shipping and handling questions or
comments, please e-mail to info@4everboutique.com.


10. What is your return policy?
Returns and exchanges are accepted on items that HAVE NOT BEEN WORN, ALTERED
OR WASHED, and with ALL tags attached. Exchanges and returns are accepted by mail
within 10 business days of receipt of purchase. Merchandise returned after 10 business days
will be refunded in the form of an online credit accessible through your online account. Please
follow the return/exchange instructions on the invoice included with your package.
PLEASE NOTE: We do not refund shipping and handling charges. WE DO NOT ACCEPT
ANY RETURNS ON SALE ITEMS.

11. Where do I send my return/exchange?
Please send your return or exchange to:
4everboutique.com
3637 E. Olympic Blvd.,
Los Angeles, CA 90023
USA

12. How do I make a return/exchange?
Simply follow the instructions on the invoice included with your package. Pack and securely
seal the merchandise in the original package if possible. Include the complete form with your
return/exchange, and send insured to the above address.

13. When will my credit card be refunded?
Once your package has been received 4everboutique.com, your refund will be processed in the
original form of payment within 3-5 business days. You will be notified via e-mail listed on the
account when this transaction has taken place. Please note that your banking institution may
require additional days to process and post this transaction to your account once they have
received the information from 4everboutique.com.

Customer Service

Regular Hours:
Monday-Friday 11:00AM-6:00PM Central Standard Time

By Phone:
(323) 981-9166

By Email:
customersevice@4everboutique.com

By Mail:
3637 E. Olympic Blvd.
Los Angeles, CA 90023